Help center
Guides, how-tos and answers: everything you need to get the most out of Picvelo.
Create an account, add a client and send your first gallery for selection.
5 articlesPassword, social login, 2FA and account deletion.
5 articlesInviting clients, picking shots, comments and collecting the selection.
5 articlesUploads, formats, deadlines, limits and delivering finished photos.
5 articlesUploading photos, the preview queue, downscaling to 2560 px, full resolution, duplicates, storage and deleting.
11 articlesCharging for photos beyond the package, a price for the whole gallery, online and offline payment.
14 articlesProtecting previews and the look of the gallery your client sees.
4 articlesSending the gallery by email, templates and their look, automatic client emails, the panel bell and unsubscribing.
14 articlesTags, colour labels, price lists, analytics and the activity log.
5 articlesTeam accounts on the Studio plan, permissions and the referral programme.
4 articlesPlans, invoices, payment methods, add-ons and cancellation.
5 articlesHow we protect your photos, your account and your client data.
4 articlesThe most common technical problems and how to solve them.
5 articlesGuides written for the client: logging in, picking photos, notes, approval and downloading files.
14 articlesCouldn't find an answer?
Our team usually replies within 24 hours on business days.