Help center

Guides, how-tos and answers: everything you need to get the most out of Picvelo.

Getting started

Create an account, add a client and send your first gallery for selection.

5 articles
Account and login

Password, social login, 2FA and account deletion.

5 articles
Clients and selection

Inviting clients, picking shots, comments and collecting the selection.

5 articles
Galleries and photos

Uploads, formats, deadlines, limits and delivering finished photos.

5 articles
Uploading and files

Uploading photos, the preview queue, downscaling to 2560 px, full resolution, duplicates, storage and deleting.

11 articles
Selling photos

Charging for photos beyond the package, a price for the whole gallery, online and offline payment.

14 articles
Watermark

Protecting previews and the look of the gallery your client sees.

4 articles
Emails and notifications

Sending the gallery by email, templates and their look, automatic client emails, the panel bell and unsubscribing.

14 articles
Panel tools

Tags, colour labels, price lists, analytics and the activity log.

5 articles
Team and collaboration

Team accounts on the Studio plan, permissions and the referral programme.

4 articles
Subscriptions and payments

Plans, invoices, payment methods, add-ons and cancellation.

5 articles
Security and privacy

How we protect your photos, your account and your client data.

4 articles
Troubleshooting

The most common technical problems and how to solve them.

5 articles
For your client

Guides written for the client: logging in, picking photos, notes, approval and downloading files.

14 articles

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