For your client

The gallery is closed or the deadline has passed

A gallery closes for two different reasons, with two different messages. One means your selection is confirmed. The other means time ran out before you confirmed it.

1

You see the deadline from your first visit

If your photographer set a deadline, there's a Photo selection deadline badge with the date next to the gallery name. That day is still yours: the gallery closes only the day after.

2

"Selection time is over"

After the deadline, instead of the confirm button you see a Selection time is over badge and this message: the gallery is closed and photos can no longer be selected, contact your photographer if you need more time. Your photos stay visible, but you can't select anything new, add a comment or open the enlarged view.

3

"Selection confirmed"

This is the other case: the gallery closed because you confirmed your selection. Here the Request re-editing button is available, and it sends your photographer a request to unlock the gallery.

4

What you can do

  • write to your photographer and ask for more time or for the gallery to be reopened,
  • while you're at it, tell them how many photos you managed to select, if you know,
  • don't expect the gallery to reopen on its own. Only your photographer can change this in their panel.

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