Help center

Go to the Sign up page, provide your email, password and studio name. We will send you an activation link. Once you click it you can sign in and start creating galleries.

After signing in, open the admin panel and go to Settings. There you can configure your logo, studio name, contact details and the default language for client galleries.

1. From the admin panel click New gallery.
2. Enter a name and assign a client (or create a new one).
3. Upload photos via drag & drop.
4. Copy the share link and send it to your client.

Yes. Every new account starts on the free plan, which lets you try the core features. Limits and a plan comparison are available on the pricing page.

On the sign-in page click Forgot password, enter your email and check your inbox. The reset link is valid for 60 minutes.

Go to Settings → Security and click Enable 2FA. Scan the QR code with an app like Google Authenticator or 1Password, then enter the displayed code to confirm setup.

Yes — in the "Login" field you can use either your username or the email address linked to your account.

In Settings → Account there is a Delete account option. We require email confirmation. After deletion, all galleries, photos and client data are permanently removed within 30 days.

We support JPG, JPEG, PNG and WEBP. Maximum file size depends on your plan — see the pricing page.

Yes. In the gallery editor set an Access password — the client will be prompted to enter it on first visit. You can also set an expiration date for the link.

In the gallery panel switch to Sort mode and drag thumbnails into the order you want. Changes are saved automatically.

No. We serve clients files with metadata stripped, to protect your privacy and technical shot details.

After creating a gallery you receive a link and optionally an access code. You can send it manually or use the ready-made email template in the client panel.

The client clicks the heart icon next to a photo or uses the F keyboard shortcut. Selections are saved automatically — no form submission needed.

Yes. Each photo has a notes field — perfect for comments like "use for the album" or "please adjust colours".

In the gallery panel click Export selection. You'll get a file with all picked filenames (CSV or TXT) ready to filter in Lightroom or Capture One.

Go to Settings → Watermark, upload a PNG file with a transparent background and set opacity and position. The watermark is then applied to all photos in new galleries.

Yes. In the gallery editor uncheck Apply watermark. The change affects only that gallery — your global configuration stays untouched.

No. The app only ever serves the watermarked preview to the client — the original never leaves your account through the client-facing channel. You deliver the unwatermarked file yourself (e.g. WeTransfer, cloud drive) after the selection is approved.

In the panel go to Billing → Plan. You can upgrade at any time — we prorate the charge to the end of the current period.

All invoices are available under Billing → History. Each one can be downloaded as PDF.

We support Visa, Mastercard and SEPA transfers via Stripe. Payments are encrypted and we do not store card details on our servers.

You'll be notified by email and in the panel before the limit is reached. After exceeding it, new uploads are blocked — existing galleries keep working. You can upgrade your plan at any time.

Yes. All files are stored on EU-based servers with at-rest encryption, and all transfer happens over HTTPS (TLS 1.3).

Only you and the clients you share a link with. Technical staff have access only to system logs — not gallery contents — and only when investigating a support request.

Yes. Full details on data processing are in our Privacy policy.

Check your connection speed (Speedtest). If uploads are disproportionately slow, resize files in Lightroom to about 3000px on the long edge — that is usually enough for clients to select from.

Check: (1) whether the link has expired, (2) whether the password is correct, (3) whether the client is using an up-to-date browser. If problems persist, send them a fresh link from the gallery editor.

Check your Spam folder and add our domain to the trusted senders list. If you use Gmail, check the "Promotions" tab. If problems persist, contact us — we'll help verify deliverability.