@keyframes pv-chat-in{0%{opacity:0;transform:translateY(16px) scale(.94)}to{opacity:1;transform:translateY(0) scale(1)}}@keyframes pv-msg-pop{0%{opacity:0;transform:translateY(5px)}to{opacity:1;transform:translateY(0)}}@keyframes pv-typing{0%,60%,to{transform:translateY(0);opacity:.45}30%{transform:translateY(-5px);opacity:1}}.pv-chat{position:fixed;right:24px;bottom:24px;z-index:9998;font-family:-apple-system,BlinkMacSystemFont,"Segoe UI",Roboto,Arial,sans-serif}.pv-chat,.pv-chat *,.pv-chat ::after,.pv-chat ::before{box-sizing:border-box}.pv-chat-toggle{position:relative;width:60px;height:60px;border:0;border-radius:50%;background:linear-gradient(135deg,var(--primary-500, #2997ff),#1d7ce0);color:#fff;font-size:24px;cursor:pointer;box-shadow:0 8px 24px rgba(41,151,255,.42),0 2px 6px rgba(0,0,0,.12);display:flex;align-items:center;justify-content:center;transition:transform 220ms cubic-bezier(.16,1,.3,1),box-shadow 220ms ease}.pv-chat-toggle:hover{transform:translateY(-2px) scale(1.04);box-shadow:0 12px 30px rgba(41,151,255,.5)}.pv-chat-toggle:active{transform:scale(.96)}.pv-chat--open .pv-chat-toggle{transform:scale(.85);opacity:0;pointer-events:none}.pv-chat-badge{position:absolute;top:-2px;right:-2px;min-width:20px;height:20px;padding:0 5px;border-radius:10px;background:#ff3b30;color:#fff;font-size:11px;font-weight:700;line-height:20px;text-align:center;box-shadow:0 0 0 2px #fff}.pv-chat-panel{position:absolute;right:0;bottom:0;width:376px;max-width:calc(100vw - 32px);height:560px;max-height:calc(100vh - 48px);display:flex;flex-direction:column;background:var(--bg-primary, #fff);border:1px solid rgba(0,0,0,.06);border-radius:20px;box-shadow:0 24px 60px rgba(0,0,0,.22),0 4px 14px rgba(0,0,0,.08);overflow:hidden;transform-origin:bottom right;animation:pv-chat-in 280ms cubic-bezier(.16,1,.3,1)}.pv-chat-header{justify-content:space-between;gap:10px;padding:14px 16px;background:linear-gradient(135deg,var(--primary-500, #2997ff),#1d7ce0);color:#fff;flex:0 0 auto}.pv-chat-avatar,.pv-chat-head,.pv-chat-header{display:flex;align-items:center}.pv-chat-head{gap:11px;min-width:0}.pv-chat-avatar{flex:0 0 auto;width:38px;height:38px;border-radius:50%;background:rgba(255,255,255,.22);justify-content:center;font-size:17px}.pv-chat-head-text{display:flex;flex-direction:column;min-width:0;line-height:1.25}.pv-chat-title{font-size:15px;font-weight:650}.pv-chat-subtitle{font-size:11.5px;opacity:.85;display:flex;align-items:center;gap:5px}.pv-chat-subtitle::before{content:"";width:7px;height:7px;border-radius:50%;background:#34d058;box-shadow:0 0 0 2px rgba(52,208,88,.3)}.pv-chat-actions{display:flex;align-items:center;gap:2px;flex:0 0 auto}.pv-chat-close,.pv-chat-end{border:0;background:0 0;color:#fff;width:30px;height:30px;border-radius:50%;font-size:14px;cursor:pointer;opacity:.9;display:flex;align-items:center;justify-content:center;transition:background 160ms ease,opacity 160ms ease}.pv-chat-close:hover,.pv-chat-end:hover{background:rgba(255,255,255,.18);opacity:1}.pv-chat-body{flex:1 1 auto;overflow-y:auto;padding:18px 16px 8px;display:flex;flex-direction:column;gap:11px;background:var(--bg-secondary, #f4f5f7);scroll-behavior:smooth}.pv-chat-body::-webkit-scrollbar{width:7px}.pv-chat-body::-webkit-scrollbar-thumb{background:rgba(0,0,0,.16);border-radius:4px}.pv-chat-welcome{font-size:12.5px;color:var(--text-secondary, #86868b);text-align:center;background:var(--bg-primary, #fff);border:1px solid rgba(0,0,0,.05);border-radius:12px;padding:9px 12px;margin-bottom:2px}.pv-chat-msg{max-width:80%;display:flex;flex-direction:column;gap:3px}.pv-chat-msg--visitor{align-self:flex-end;align-items:flex-end}.pv-chat-msg--support{align-self:flex-start;align-items:flex-start}.pv-chat-msg-meta{font-size:10.5px;color:var(--text-secondary, #9b9ba1);padding:0 6px}.pv-chat-msg-text{padding:9px 13px;border-radius:16px;font-size:14px;line-height:1.45;white-space:pre-wrap;word-break:break-word;box-shadow:0 1px 1.5px rgba(0,0,0,.06);animation:pv-msg-pop 200ms cubic-bezier(.16,1,.3,1)}.pv-chat-msg--visitor .pv-chat-msg-text{background:linear-gradient(135deg,var(--primary-500, #2997ff),#1f86ec);color:#fff;border-bottom-right-radius:5px}.pv-chat-msg--support .pv-chat-msg-text{color:var(--text-primary, #1d1d1f)}.pv-chat-typing{align-self:flex-start}.pv-chat-msg--support .pv-chat-msg-text,.pv-chat-typing-bubble{background:var(--bg-primary, #fff);border:1px solid rgba(0,0,0,.06);border-bottom-left-radius:5px}.pv-chat-typing-bubble{display:inline-flex;align-items:center;gap:4px;padding:11px 14px;border-radius:16px;box-shadow:0 1px 1.5px rgba(0,0,0,.06)}.pv-chat-typing-bubble span{width:7px;height:7px;border-radius:50%;background:#b3b3bb;animation:pv-typing 1.2s infinite ease-in-out}.pv-chat-typing-bubble span:nth-child(2){animation-delay:.18s}.pv-chat-typing-bubble span:nth-child(3){animation-delay:.36s}.pv-chat-ended{flex:0 0 auto;padding:16px;text-align:center;background:var(--bg-primary, #fff);border-top:1px solid rgba(0,0,0,.06)}.pv-chat-ended-text{font-size:13px;color:var(--text-secondary, #86868b);margin-bottom:10px}.pv-chat-new{border:0;background:var(--primary-500, #2997ff);color:#fff;font-size:13.5px;font-weight:600;padding:9px 18px;border-radius:20px;cursor:pointer;transition:filter 160ms ease}.pv-chat-new:hover{filter:brightness(1.06)}.pv-chat-form{display:flex;align-items:flex-end;gap:9px;padding:11px 12px;border-top:1px solid rgba(0,0,0,.06);background:var(--bg-primary, #fff);flex:0 0 auto}.pv-chat-hp{position:absolute;left:-9999px;width:1px;height:1px;opacity:0}.pv-chat-input{flex:1 1 auto;resize:none;border:1.5px solid rgba(0,0,0,.1);border-radius:20px;padding:10px 15px;font-size:14px;font-family:inherit;line-height:1.4;max-height:120px;background:var(--bg-secondary, #f4f5f7);color:var(--text-primary, #1d1d1f);outline:0;transition:border-color 160ms ease,box-shadow 160ms ease}.pv-chat-input:focus{border-color:var(--primary-500, #2997ff);box-shadow:0 0 0 3px rgba(41,151,255,.14);background:var(--bg-primary, #fff)}.pv-chat-send{flex:0 0 auto;width:42px;height:42px;border:0;border-radius:50%;background:linear-gradient(135deg,var(--primary-500, #2997ff),#1d7ce0);color:#fff;font-size:15px;cursor:pointer;display:flex;align-items:center;justify-content:center;box-shadow:0 3px 8px rgba(41,151,255,.35);transition:transform 160ms ease,opacity 160ms ease,filter 160ms ease}.pv-chat-send:hover:not(:disabled){filter:brightness(1.07);transform:translateY(-1px)}.pv-chat-send:disabled{opacity:.45;cursor:default;box-shadow:none}[data-theme=dark] .pv-chat-panel{background:#1c1c1e;border-color:rgba(255,255,255,.1)}[data-theme=dark] .pv-chat-badge{box-shadow:0 0 0 2px #1c1c1e}[data-theme=dark] .pv-chat-body{background:#161617}[data-theme=dark] .pv-chat-msg--support .pv-chat-msg-text,[data-theme=dark] .pv-chat-typing-bubble,[data-theme=dark] .pv-chat-welcome{background:#2c2c2e;border-color:rgba(255,255,255,.1);color:#f2f2f7}[data-theme=dark] .pv-chat-ended,[data-theme=dark] .pv-chat-form{background:#1c1c1e;border-color:rgba(255,255,255,.1)}[data-theme=dark] .pv-chat-input{background:#2c2c2e;border-color:rgba(255,255,255,.14);color:#f2f2f7}@media (max-width:480px){.pv-chat{right:16px;bottom:16px}.pv-chat-panel{position:fixed;right:0;left:0;bottom:0;width:100vw;max-width:100vw;height:85vh;max-height:85vh;border-radius:20px 20px 0 0}}@media (prefers-reduced-motion:reduce){.pv-chat-msg-text,.pv-chat-panel{animation:none}.pv-chat-send,.pv-chat-toggle{transition:none}.pv-chat-typing-bubble span{animation:none;opacity:.6}}